Terms and Conditions

1. Introduction Welcome to Zappcan.com. By accessing and using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Definitions

• “We,” “Us,” “Our” refers to Zappcan.com.
• “You,” “User” refers to the customer or website visitor.
• “Products” refers to the fruits, vegetables, and other grocery items sold on our platform.

3. Eligibility To use our services, you must be at least 18 years old or have the consent of a parent or guardian. By placing an order, you confirm that you meet this requirement.

4. Ordering Process

• Orders can be placed through our website by selecting desired products and completing the checkout process.
• Order confirmation will be sent via email or SMS upon successful payment.
• We reserve the right to cancel any order due to unforeseen circumstances or stock unavailability.

5. Pricing and Payment

• All prices are listed in INR and are subject to change without notice.
• Payments must be made through the available payment methods on our website.
• In case of payment failure, the order will not be processed.

6. Delivery

• We offer delivery services within designated areas in Pune.
• Delivery times are estimated and may vary due to factors beyond our control.
• Customers are required to provide accurate delivery details to ensure timely delivery.

7. Cancellation and Refund Policy

• Orders can be canceled only before confirmation by customer.
• Refunds will be processed in cases of defective products, incorrect items, or non-delivery.
• Refund requests must be made to source within 3-5 days of receiving the order.

8. Product Quality

• We strive to deliver fresh and high-quality produce. However, as fruits and vegetables are perishable, slight variations in appearance and quality may occur.

9. User Conduct

• Users must not misuse the website, attempt hacking, or engage in fraudulent activities.
• Any violation of these terms may result in account suspension or legal action.

10. Privacy Policy Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Limitation of Liability

• Zappcan.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

12. Changes to Terms and Conditions We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our website constitutes acceptance of the revised terms.

13. Contact Us For any queries or concerns regarding these Terms and Conditions, please contact us at [Insert Contact Information].

shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.